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Include pre-orders Pre-orders are items scattered throughout the site in their appropriate categories. They will ALWAYS be noted in the title with "PRE-ORDER". Basically you get a lot more control over the item you want and it's top quality, but, you have to wait on average 3-6 weeks (depending on what the items lists) to get your package. When you order the item we have to send it out to be made. Then the item is shipped to us (process takes about 2 weeks). Once we get the item we then ship out your package. We ship all the items you order together. If you want the other items to come before the pre-order item then you need to PLACE A SEPERATE ORDER. If you pick express or priority shipping with a pre-order in your order, your ENTIRE order will be held to wait for that item to come in. Picking express or priority mail will not get your pre-order item to you faster, it will only speed up the process AFTER we get your item and ship your order out.:

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We are closed on weekends & evenings after 5pm (central time). When you submit this form you'll get a reply Monday thru Friday during the afternoon.



Other ways to contact us:

Phone: (512) 246-0984
Toll free: (877) BAF-5005  /   (877) 223-5005
Phone lines are open Monday - Friday, 9am to 5pm central time.

Fax: (815) 642-9060
You are more than welcome to fax orders to us. Please include your full order, the address you want the package shipped to, how you want it shipped, and your payment information.