About body jewelry
Jewelry conversions & measurements
Reference guide (jewelry terminology & other stuff)
Material information & care sheet
What is the difference between internally & externally threaded jewelry?
Brand name company guide
Quality vs. price guide
How to open/close a captive bead ring
How to stretch a piercing (messageboard)
Order questions
How do I place an order ?
I received my order, but there is a problem. What do I do?
How do PRE-ORDERS orders work?
I have XXX piercing. What size do I need?
I don't see my money order or cash order on the website...
I want to cancel my order. What do I do?
Payment questions
What types of payments
do you accept?
What currency is your jewelry
sold in?
How can I tell if my payment went through?
My credit card was declined, but there's a charge on my account. What do I do?
How do I pay by money order?
I sent my money order out XXX days ago. Why don't you have it yet?
How will I know when you have received my money order or cash payment?
What is a payment of concealed
cash?
Shipping questions
What is your shipping policy?
How much is shipping?
My package usually only takes XXX amount of days to arrive. Why isn't it here?
How long will it take for
my order to arrive?
Do you ship internationally?
How can I see if my
order has been shipped?
What if one of my items is backordered?
Registration questions
Do I have to register to place an order?
What benefits do I get from registering?
Returns
Do you take returns?
I ordered the wrong
size/gauge, can I change my order?
I ordered the wrong
size/gauge, can I return my jewelry?
About our company
About our company
View customer testimonials
View MODIFIED MIND reviews
Read about Bodyartforms at Modified Mind
Bodyartforms digital media
Wallpapers
Banners
Mouse cursor (download)
Digital flyers (.jpg): Flyer #1 | Flyer #2
Miscallaneous
Do you sell wholesale?
Does the jewelry come sterilized?
Can I receive a printed
catalog?
Any order can be cancelled AS LONG as it has not shipped out. Once an order has shipped out, it's out of our control and can not be returned.
Credit card order cancellations:
If you DID pay for your order you'll need to contact us with your invoice # and let us know you want it cancelled. As per the checkout agreement, there is a 10% cancellation fee (we'll refund the entire amount of your order less 10%). This is to cover the fees it costs us to refund your money. If you did NOT pay for your order (and just see an invoice # when you check your order status) then the order will just clear out of our system after 2-3 weeks. The order will not charge or ship since it was not paid for.
Money order & cash order cancellations:
If you have not sent in payment, simply do not send in payment and the order will cancel itself out after 60 days.
We have made it very simple to report problems on your order online (for missing, wrong, or defective items). You can either go to your account OR if you don't have one to the order status page. When you view your invoice it will show you a "Report Order Problem" tab/link. Click on this link and then you can start the process of reporting your problem. An example of what the tab looks like is below.
We would love to make it easy and say there is some set size (length, diameter, gauge) that you can buy for a piece of jewelry, but it just doesn't work that way. Each persons body is different therefore the jewelry needs to be appropriately fitted for YOU and not someone else. Your best bet (if you don't know how to take measurements) is to go to your piercer and have them measure your piercing for you.
If you don't have access to a piercer, then try buying some economical jewelry in various lengths or diameters. When you find the one that fits THEN you can start investing into nicer jewelry :)
Pre-orders are items scattered throughout the site in their appropriate
categories. They will ALWAYS be noted in the title with "PRE-ORDER". Basically you get a lot more control over the item
you want and it's top quality, but, you have to wait on average
3-6 weeks (depending on what the items lists) to get your package. When
you order the item we have to send it out to be made. Then the item
is shipped to us (process takes about 2 weeks). Once we get the
item we then ship out your package. We ship all the items you order together. If you want the other items to come before the pre-order item then you need to PLACE A SEPERATE ORDER. If you pick express or priority shipping with a pre-order in your order, your ENTIRE order will be held to wait for that item to come in. Picking express or priority mail will not get your pre-order item to you faster, it will only speed up the process AFTER we get your item and ship your order out.
If any
of your items sell out after you have paid, we will automatically
place the item on backorder and ship it once we get the item back
in stock. We will ship your other items (if any) asap, and on your
invoice you will see comments on what item(s) have been backordered.
If you do not want to wait for your backorder to come in, you are more than welcome to email us and we can:
- Exchange the item for something of equal value
- Get an in-store credit for the item (you'll need to be registered)
- Get a refund for the item (credit card/PayPal purchases only)
 If you want Bodyartforms to be responsible if your order gets lost after shipment then pick UPS (trackable & insured) to ship your order. If you DO NOT pick UPS to ship your order, and it gets lost, we WILL NOT re-send you another free replacement order.
 If YOU want to be responsible if your order gets lost after shipment then use the post office (not trackable/not insured). Sure it's cheaper, but if something happens and it gets lost after shipment, we can't help you because it's not trackable and not insured.
As a customer, we give YOU the full choice over how you want your
package shipped. So make sure you are okay with your shipping method and fully aware of what you are getting. Keep in mind that all we can do is ship your order out in a timely manner. After it's shipped, it's in the shippers hand and we have NO CONTROL over how they will handle your order.
WE HIGHLY RECOMMEND USING UPS TO SHIP YOUR ORDER!
- $8.50 USA 2) UPS Ground TRACKING & INSURED 5-7 business day delivery (No PO Boxes or military addresses)
- $6.00 USA 3) Priority mail USPS Avg delivery time 1-2 weeks (not insured or trackable)
- $18.00 USA 1) Express mail USPS Avg delivery time 2 days AFTER shipment - we are closed weekends
- $2.00 USA 4) Basic mail USPS Avg delivery time 2 weeks (not insured or trackable)
- $11.00 USA 3) Priority mail USPS Avg delivery time 1-2 weeks (not insured or trackable). This option for orders over 16oz.
- $3.50 International 4) Global basic ground USPS Avg delivery time 3-4 weeks (not insured or trackable)
- $13.00 International 3) Global priority mail USPS Avg delivery time 2-3 weeks (not insured or trackable)
- $2.00 Canada 4) Global basic ground USPS Avg delivery time 3-4 weeks (not insured or trackable)
- $11.00 Canada 3) Global priority mail USPS Avg delivery time 2-3 weeks (not insured or trackable)
Almost
all packages are shipped within 24 to 48 hours of order placement (Mon thru Fri only).
After an item has shipped here is the timetable on when it should
arrive at your doorstep:UPS ground (US only) usually takes 5-7 business days
Priority mail/Post Office (US only) usually takes 5-7
business days
Standard mail/Post Office (US only) usually takes 7-14 business days
International orders usually take 10-21 working days These are all approximate times. Delays
*can* happen so please be patient while your order arrives.
Please
visit our order status
page and type in the first/last name the order was placed
under. This will give you the date your order was shipped out.
It will also show any comments about your order, if there are
any.If you chose to ship via UPS you will also be given
the tracking link through this page.
If you're using the post office to ship your orders (basic mail, priority mail, or international mail) then unfortunately there's no way to find out where the post office has the package at any given time. Sometimes they can be really fast with delivery, and other times they can be REALLY slow. If you're some of the lucky people that usually get an order in less than a week then *fantastic*. But, don't get your hopes up and expect it to happen every time. We wish we could gaurantee a delivery date through the post office, but unfortunately we don't have that type of control over how they run their business. The best thing to do is try to be patient and 99% of the time the package does end up arriving. Sometimes it just takes longer than "normal".
Here is a list of the international countries that we currently ship to. If you live outside of this list, you may contact us with your order that you would like to place and we'll see if we can work something out. Usually for countries outside this list, we can accept payment made in US money order.
- Australia
- Canada
- Canary Islands
- Denmark
- England
- Finland
- France
- Germany
- Great Britain
- Greece
- Israel
- Italy
- Netherlands
- New Zealand
- Norway
- Poland
- Spain
- Sweden
- Switzerland
- United Kingdom
If paying by credit card you will receive an email payment/order confirmation within 20 minutes. This will include your invoice # that you paid for along with your information (orders do get cut off on the receipts, but they are still in our system).If you paid by credit card and DID not receive an email, then either:
1) You entered your email wrong and it never got to you, or
2) You didn't include credit card information for it to process
3) The card was declined or rejected for some reasonIn any case, if you need help feel free to contact us. If you paid with PayPal, then the PayPal system should send you an email :)
We accept
Visa, Mastercard, American Express, Discover, PayPal, gift cards, money orders,
and concealed cash in USA funds only. We DO NOT accept personal checks.
When you place an order online (whether it's approved or declined) the system checks your account to see if the funds are available and if the billing information matches. If it comes back declined your bank will "hold" the funds for around 5 working days and then the charge will drop off. We're not sure why banks hold the funds on declined charges... but they all seem to do it. Only an approved charge will actually *clear* your account.
You
can shop the site online just like if you were paying by credit
card. Then on your checkout set the payment method drop-down box
to "Money Order". You will receive an email confirmation
with payment instructions (the address and total you need to send
the payment to). Once we receive your payment, we can then ship
your package out. It's best to get your money orders made at the post office because they are insured and if something were to happen they can re-issue another one.
Send your payment to the mailing address on the bottom of our contact page.
By default, money order or cash orders do not show up on the website until the payment is received. This is because some people place 20 orders and then think they will all ship out. So we keep it simple by only showing the order once the payment comes in. You'll know when we have received payment because your order status will either say "Pending...shipment" or "Shipped". You can check your order status any time online, by typing the invoice # you received in your email receipt into our Order Status page.
On average it takes about a week for payments to arrive to us. Sometimes it takes longer. We don't have any control over how fast the post office gets payments to us. The best thing to do is be patient. In the 5+ years we've been in business a payment has not arrived only 2 times when it was sent out. It's VERY rare that a payment will not get to us. If you sent a money order and by some chance the paymnt does not arrive, you can usually take the receipt to the place you got it made (POSTAL MONEY ORDERS ARE BEST) and they can re-issue a money order. If you paid by cash, then unfortunately there's not much we can do.
Concealed
cash simply means a cash payment wrapped in extra paper so that
it's hard to notice in the mail.
You can place an order without being a registering customer. BUT, you do get benefits by registering (see directly below).
When you register on our site it creates a unique account for you. With this account you have added features like:
- You'll be able to create a wishlist
- POINTS FOR STORE CREDITS
By reviewing jewelry and submitting photos (while logged into your account), you can earn points that you can later turn into store credits. For every 10 points you earn you can get a .50¢ store credit. These apply to APPROVED reviews and photos only. For every approved review you submit you'll get 1 point. For every approved photo you get 3 points.
- It'll keep all your orders on one handy page. PLUS, when you spend over $275 with us you get a PERMANENT 10% discount on future orders as long as you checkout while being logged in.
- You'll be able to store your main address, extra addresses, plus your credit card info (if you choose to do so) which will make for a faster checkout.
- You'll be able to subscribe to our weekly newsletter to get new item updates and orders that we have in progress.
- You'll be able to print your invoice out online.
This policy is agreed to on EACH checkout. We DO NOT accept returns where the incorrect item was ordered... no exceptions. Please check your items but DO NOT try them on until you know they are correct!
For all our customers safety (to not pass germs or disease), returns are only allowed when:
- the item was damaged or defective
- the wrong item was sent to you
- you have not received the package yet and already know you ordered the wrong items. In this case you can return the package to us UNOPENED. Once we receive the return we can issue you an in-store credit, refund, or exchange.
If any of the above circumstances apply, please view your order online (order status page) and use the "Report order problem" tab/button next to the order. This will allow you to report damaged, missing, or incorrect items. If your order needs replacements and the following conditions below are NOT MET, you WILL be charged for the replacements we send & shipping.
• If we do not receive the original incorrect item within 2 weeks (when you receive a pre-paid return mailer).
• If the jewelry has been tried on or worn.
• If the jewelry comes back to us and it was right to begin with.
Our return poilcy is to protect ALL our customers from others sending back jewelry that they say was not worn (but it may have been), us restocking it, and then you wearing someone else's used jewelry (that's gross... we're sure you would agree). To avoid the situation above:
- If you are unsure of what gauge you are at, go to a reputable piercer and have them tell you
- If you do know what length/diameter to order, go to a reputable piercer and have them tell you
- If you can't get to a piercer, buy a pair of calipers and measure your current jewelry so that you know what to buy. As a second way, you can buy a ruler and measure your jewelry (although calipers are much more accurate). Here's a page with the sizes on the ruler and conversions.
- Don't take a guess at what size you are at. You'll most likely end up being stuck with something that doesn't fit correctly.
- If you're ordering jewelry for someone else, make 100% sure that you know what gauge/size they need.
- Don't use online sizing charts to get your gauge. They can end up being wrong quite often since everyone's monitors vary a bit.
Be an informed person and keep up with your gauge/size that you are currently at. It's easy to do once you get the hang of it. It will also save you a lot of lost money from buying incorrect items that you can't return.
99%
of our orders are shipped within 24 hours of payment. If you notice
that you have ordered an incorrect item, notify us immediately.
We can change an order as long as it has not shipped out. Once an
order leaves our location we can not accept returns.
For the
safety of all our customers we can not accept returns when this
happens. We can only accept damaged or defective items for return.
In this case they will be replaced for the exact same item. [Read entire return policy]
All
our jewelry is sold in USA funds. Please do not send Canadian or
any other type of currency. If you are sending a money order please
make it in US dollars.
Sorry, but we do not sell wholesale.
No, all
of our jewelry is shipped brand new and never worn, but not sterile.
You should be able to take solid steel/titanium/niobium jewelry
to your local piercer, and they can autoclave it for a small fee.
In order
to keep our jewelry costs down we do not print a catalog. Our website
has the most up-to-date information and is updated daily.
Below are some banners that you can download, upload to your server, and link out to Bodyartforms.
Or, if it's easier, you can just copy and paste the code below the banner into your HTML page to use it.
BAF & Industrial Strength (480 x 60)
BAF & Anatometal
(160 x 30) |
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BAF & Anatometal
(130 x 61) |
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(88 x 32) |
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(88 x 32) |
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(88 x 32) |
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(88 x 32) |
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(88 x 32) |
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(88 x 32) |
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